Good Questions

We’ve answered the things you’re already wondering.

Orders & Shipping

How long does shipping take?

Each item is made just for you, which means it doesn’t ship instantly.
Production usually takes 2–5 business days, followed by shipping time depending on your location.

You’ll receive a tracking link as soon as your order is on its way.

Why does my order take longer than big brands?

Because we don’t mass-produce or warehouse inventory.
Every piece is printed only after you place the order, which helps reduce waste and overproduction.

Good things take a little time. Even funny ones.

Can I track my order?

Products & Quality

What’s the quality like?

We use high-quality garments and long-lasting prints designed to survive regular wear, washes, and bad life decisions.

Will the print fade or crack?

No—unless you actively try to destroy it.

For best results:
• Wash inside out
• Cold wash
• Avoid high heat drying

Treat it kindly and it’ll stick around.

Are the colors exactly like the photos?

We do our best to represent colors accurately, but screens can vary.
Very slight color differences are normal and won’t affect the overall look or humor impact.

Sizing & Fit

How do I choose the right size?

Each product includes a size chart on its page.
If you’re between sizes, we recommend sizing up for comfort.

Do your shirts fit true to size?

Yes, they fit true to size with a modern, comfortable cut.
If you like a looser fit, size up. If you like a fitted look, stick to your usual size.

Return & Exchange

Can I return or exchange my order?

Because each item is made to order, we can’t accept returns or exchanges for sizing issues or change of mind.

However, if your item arrives damaged or incorrect, we’ll make it right.

What if my order arrives damaged or wrong?

That’s on us.

Please contact us within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or refund.

Cancellations & Changes

Can I cancel or change my order?

We start production quickly, so changes or cancellations aren’t always possible.

If you need to update something, contact us immediately and we’ll do our best to help.

Gift & Multiple Items

Is this a good gift?

Yes. Extremely.

Our products make great gifts for birthdays, offices, secret Santas, and people who appreciate humor that hits a little too close to home.

Do you include gift wrapping or notes?

At the moment, we don’t offer gift wrapping or custom notes.
But the humor usually does the talking.

Care Instructions

How should I care for my items?

Simple rules:
• Wash cold
• Turn inside out
• Avoid high heat
• Do not iron directly on the print

Basically: don’t bully it.

Still need help?

I still have a question

No problem.
You can reach us through the Contact page or email us directly to support@ashersteele.com, and we’ll get back to you as soon as possible.